Frequently asked questions

Pick your apartment and dates on this website and pay securely by card. You get an email straight away confirming your booking. Booking direct is the best price we offer.

Usually one night, though it can vary by season and apartment. The calendar on each apartment only lets you choose dates that work.

Yes. You can book right up to the day you arrive, as long as the apartment is free.

Check-in is from 4pm and check-out is by 10am. Early check-in or late check-out may be possible: just ask us.

Most of our apartments have self check-in with a key lockbox or door code. We send full instructions before you arrive.

By debit or credit card when you book, through Stripe's secure checkout. We never see or store your card details.

Free cancellation up to 7 days before arrival. See our booking terms for the full details.

Bed linen, towels, Wi-Fi, a smart TV, a kitchen with the essentials, and tea and coffee. Many apartments also have a washing machine.

Most apartments have free parking on site or free on-street parking nearby. Each apartment page says which.

Sorry, no. Our apartments aren't pet-friendly.

No. All our apartments are non-smoking, including vaping.

Yes. Travel cots and high chairs are available on request in most apartments.

Some are on the ground floor with step-free access. Get in touch before booking and we'll help you choose.